Upcoming Webinars

Breakthroughs in science of hair loss and the future of anti-aging for the hair: latest biotech advances in nutraceuticals

Date: Monday, July 18, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Dr. Sophia Kogan: MD and Roland Peralta: Co-founder and President of Nutrafol
Sponsor: Nutrafol

Forget everything you've learned about hair loss. In this fact-filled webinar, you will get an in depth understanding of the newest research and breakthroughs in the science of hair loss and thinning. Learn the real root causes of hair loss, and how they differ for men vs. women. Understand how genetics and hormones are only but one part of a big puzzle. Learn how stress, environment, and inflammation — all contribute.

Find out about the new "game changer" in anti-aging for hair, hair loss prevention and treatment. Learn about the newest advances in bio-technology that lead to the development of bio-active botanical nutraceuticals, standardized and clinically tested to combat the root causes of hair loss and thinning.

Register Now

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On-Demand Webinar Recordings

Illuminating Esthetics: Advanced Light Therapy in the Esthetic Treatment Room

Date: Monday, June 20, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Patrick Johnson C.E.O. BioPhotas, Inc & Brenda Smith L.E. LAc. M.T.
Sponsor: BioPhotas

Most everyone knows that Red light therapy can activate fibroblasts, increasing collagen and elastin production to effectively treat fine lines and wrinkles. But did you know that "photobiostimulation" or LED therapy is based on NASA research, and has been proven to reduce inflammation, kill bacteria, and increase micro-circulation from the surface of the skin to 25mm below? Relaxing and versatile, LED therapy can be used as a stand-alone, or as an adjunctive treatment, with most spa menu services to enhance outcomes and generate additional revenue. During this webinar, you will gain an understanding of the science and technology related to LED devices and how to incorporate them into your facial, body or massage treatments. We will discuss the myths often associated with LED technology, as well as protocols and pricing for your specific needs. You will leave with marketing tips and have an action plan for integrating light therapy into your practice

Watch Now

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Does your past success guarantee your future? 3 Strategies for Sustainable Growth.

Date: Monday, June 6, 2016 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Greg Stickley, Executive VP Sales & Marketing
Sponsor: Edge Systems

Join us as we take a close-up look into the future of our aesthetic industry: Buying patterns and consumer behaviors are rapidly changing and this webinar will help you be prepared to service this ever-changing marketplace.

Watch Now

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Wellness is the Fastest Growing Trend in Esthetics: What You Need To Know

Date: Monday, May 23, 2016 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Ben Johnson, MD, CEO/Founder
Sponsor: Osmosis Pur Medical Skincare

Every major conference and industry expert is saying what you may already know, WELLNESS is a critical part of the future of esthetics. While that may be intimidating to some, you need to hear Dr Johnson lay out the reasons this change is happening in our industry and why you should be one the first to join in the revolution. The truth is that most skin conditions have a wellness component and the best protocols treat the source of skin conditions from the inside and out. This class will provide the latest in concepts, technology and supplementation to transform your business and increase revenues. Elevate your business by incorporating wellness. It is incredibly fulfilling and will offer inspiration and excitement to clients that may need a new reason to come in.

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5 Easy Ways to Market Your Business

Date: Monday, May 9, 2016 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Irena Mena, Senior Education Specialist for Millennium Systems International
Sponsor: Millennium Systems International

The thought of marketing your spa can seem overwhelming. What to share, and when and how to share, can positively impact your bottom line. Marketing is essential for bringing in new clients and driving brand awareness as well as maintaining existing client relationships.

Don't be left feeling stuck, like you've done everything you can to help increase brand awareness, client acquisition and loyalty. Refresh and renew your business marketing plan this upcoming season, quickly and easily with these 5 simple ways to market your business. Join Millennium's Irena Mena as she covers how to effectively market your business.

Watch Now

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Natural Anti-Aging Solutions: Youthful Lashes, Lips & Brows Without Needles, Surgery or Extensions

Date: Monday, April 25, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Alicia Grande, CEO of Grande Naturals
Sponsor: Grande Naturals

This webinar will delve into different anti-aging treatments. Often people seek out surgery, injections, and extensions in the belief that this is the only answer to anti-aging. Alicia Grande will discuss the alternate solution cosmetics, serums, and tips to add to your beauty routine. Often just finding the right products that enhance your natural lashes, lips and brows can make all the difference. She will also cover how your business can benefit by getting in on the anti-aging industry and opportunities for growth.

Watch Now

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Take Your Spa to the Next Level by Expanding Your Online Presence

Date: Monday, April 11, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Dan Chandre SVP, Strategic Partnerships at Booker Software & Patti Biro Owner, Patti Biro and Associates
Sponsor: Booker

Having a strong online presence will help open your spa up to a wider range of potential customers. This webinar will teach you how to create and optimize your online presence for your spa to attract new customers and keep them coming back.

Watch Now

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Tapping into the Lucrative Wellness Trend: Pevonia Unveils Latest Innovations in Aging Reversal!

Date: Monday, March 28, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Dr. Christian Jurist, MD, AMS, FS, Medical Director of Global Education & Kim Lee ND, MH, Corporate Sales Educator
Sponsor: Pevonia

Spas are perfectly poised to drive the wellness movement and the future of natural healing. Wellness rituals can "reach" beyond skin deep and become a powerful journey to restore balance in the body, the mind, and ultimately the spirit. Discover the next generation menu to far exceed consumer demand with the latest breakthrough innovations! Featuring the advanced Stem Cells Phyto-Elite® Body Treatment (part of the bestselling Stem Cells Facial Collection) coupled with Pevonia's proprietary WellnessFusion Ritual.

Watch Now

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The Ultimate Step-By-Step To Boost Your Retail Sales

Date: Monday, March 14, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Manon Pilon, Renowned Author, SPA / MED SPA Consultant, Speaker, International Educator and VP at Derme&Co.
Sponsor: Derme&Co.

Do you have a 75%-150% retail ratio over your services? Get the secret to successful retail sales! In this presentation Manon Pilon will discuss the benefits of home care and how you should integrate it. Learn a new sales approach. A step-by-step process on how to introduce your products to your clients and how to gain your market. Manon Pilon has more than 30 years experience in coaching skin care professionals around the world. Do not miss this presentation! Gifts for all attendees.

Watch Now

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Manon Pilon

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Retain Your Holiday Customers and Maximize Sales

Date: Friday, February 26th, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Robert Maconi, Millennium VP of Enterprise Solutions
Sponsor: Millennium

It's easy to come up with a list of New Year's resolutions for your business. The hard part is making sure that you stick to them. Robert Maconi, of Millennium Systems International, will discuss how to use the growth indicators to help you set goals for your business and employees in the New Year, as well as the importance of retaining current clients. Learn how to follow through with 2016 goals to ensure that your book is full and your profits are maximized!

Watch Now

Robert Maconi
Robert Maconi

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Revenue Management for Spas: What are you leaving on the table?

Date: Tuesday, February 16th, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speakers: Corey Kossack, CEO of Frederick with moderator Nancy Shenker, contributing author for Booker Software
Sponsor: Booker

Most Spa owners are well aware of this simple truth: Empty appointment slots means lost revenue. Join Frederick's Co-Founder and CEO, Corey Kossack, as he discusses how marketing automation can help you take advantage of every single slot. Come join us for this worthwhile informative presentation and make 2016 your most successful year yet.

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Cory Kossack
Corey Kossack, CEO of Frederick



Made To Order: The Art and Science of Spa Menu Development

Date: Monday, February 1st, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speaker: Melanie Edwards, General Manager for SpaCare Group, a division of SpaEquip, Inc.
Sponsor: UCI Extention

The menu is at the heart of any spa and it is your number one marketing tool. A well-designed menu will incorporate your spa brand's design and highlight your spa's most profitable treatments. It is also a tool to create brand loyalty and the guest's positive anticipation for a memorable experience. This session, the first of a two-part series, will explore all facets of crafting a successful menu and creating a printed or online piece that is descriptive, vivid and signature.

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Melanie Edwards, General Manager for SpaCare Group, a division of SpaEquip, Inc.

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Top trends to boost your business for 2016 and beyond!

Date: Tuesday, January 19, 2016, 1:00pm Eastern (10:00am Pacific)
Featured Speaker: Annet King, Director of Global Education
Sponsor: Dermalogica

Adapting your business to the rapidly shifting world of consumer behavior is no easy feat. Technology has forever changed how we behave, shop, and interact yet many skin centers, salons and spas continue to operate in the same manner. To stay interesting, relevant and profitable in 2016 and beyond we need to continuously frame our business around the needs, wants and desires of the consumer. We need to think differently and act fast to seize every opportunity to gain new clients, boost revenues and secure loyalty.

Watch Now

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Annet King, Director of Global Education

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Private Label — Protect Your Business from Internet Discounters!

Date: Monday, December 7th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Aleks Vranicic, LE Vice President of Sales and Technical Training, Vitelle Dermatology Laboratories
Sponsor: Vitelle Dermatology Laboratories

Tired of doing all the selling only to have your competition and Internet retailers offering discounts and making the sale? You can make more money, build equity in your business and work less - would that be of interest to you? 80% of internet buyers indicate they would reorder if offered free shipping, expedited delivery or a discount. What does this mean for your business? Do you want to learn how to leverage this buying power while retaining exclusivity and healthier profitability? Don't be left behind, this webinar will show you an easy, affordable and extremely low risk way to capture and retain sales. You'll be shown powerful tools that can help you improve the health of your business.

Watch Now

Aleks Vranicic, LE
Aleks Vranicic, LE


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BABOR Thought Leader Lab: The Future of Spa - Insight. Ideas. Icons.

Date: Monday, November 23rd, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Andrea Weber, Ella Stimpson, and Christine Mariconti
Sponsor: BABOR

This interactive roundtable discussion featuring industry icons presents three unique perspectives: Business Building (marketing/Operations), Professional Development and the Science Behind Skincare (treatments and products of the future). This is your opportunity to learn the successful strategies of some of the most powerful professionals in SPA. Leverage their experience to take your business to the next level.

Watch Now

BABOR


Advanced Rejuvenating Concepts



Brightening Skin Discolorations with Effective Treatments

Date: Monday, October 26th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Tina Zillmann, LE, CLHRP
Sponsor: Advanced Rejuvenating Concepts

Skin discolorations are a top concern among men and women. Sun damage, heat, acne, and hormone changes affect the skin year-round. Since 1991, Tina has worked in her medical spa with chemical peels, aesthetic technology, and lasers. Her hands-on experience led her to develop customized treatment options and ingredient combinations that help improve lightening results for photoaged skin, post-inflammatory hyperpigmentation, and melasma. We invite you to learn her experience and the facts about skin lightening.

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Tina Zillmann, LE, CLHRP
Tina Zillmann, LE, CLHRP


Advanced Rejuvenating Concepts



Maximizing Your Holiday Sales

Date: Wednesday, October 7th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Robert Maconi, Millennium VP of Enterprise Solutions
Sponsor: Millennium

The holidays play a major role in your business's revenue for the year. Join successful salon/spa owner and Millennium's VP of Enterprise Solutions, Bob Maconi, as he discusses how you can maximize your holiday sales by offering a variety of product and service promotions, capitalizing on online efforts, and using a variety of marketing techniques. You will even learn how to monitor whether your efforts were successful to help you prepare for the following year!

Watch Now

Robert Maconi
Robert Maconi


Millennium



Revolutionizing Skincare By Treating the Source of Skin Conditions

Date: Monday, September 14th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Ben Johnson, M.D., CEO/Founder, Osmosis Skincare
Sponsor: Osmosis Skincare

Learn how to treat skin conditions permanently by treating the source of the issue. Most skin problems come from internal issues including acne, rosacea and hyperpigmentation. Osmosis works with innovative products that are used internally as well as topically with patented ingredients and technologies for the highest quality products in skincare; partnering with the body to treat the skin in a holistic approach.
Permanent Results for Skin Conditions!

Watch Now

Ben Johnson, MD
Ben Johnson, M.D.


Visit Osmosis Pur Medical Skincare



3 Ways to Generate Unassisted Revenue: 3 in 1 Infrared Therapy

Date: Monday, August 3rd, 2015, 1:00pm EST (10:00am PST)
Featured Speakers: Connie Zack, Owner, Sunlighten & Sarah Wickens, Commercial Account Manager, Sunlighten

If you want to exponentially grow your revenue using as little as 13 square feet of space and no additional staff, then you don't want to miss this webinar. As the industry leader, our patented 3 in 1 infrared system is the most effective on the market for detoxification, weight loss, pain relief, heart health and anti-aging.

Sunlighten can give you a competitive edge with the most advanced infrared therapy available. Get insights on how to market 3 in 1 infrared therapy to increase demand, revenue potential and client retention.

Watch Now

Connie Zack
Connie Zack

Sarah Wickens
Sarah Wickens


Visit Dermaquest



Managing Your Clients' Breast Structures in Day Spa Environments

Date: Monday, July 20th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Paul Evans, Osteopath, Orthotist and Prosthetist
Sponsor: Mammagard

The longstanding complaint of 'squashed breasts' is something most therapists understand on a daily basis. Breasts are, to varying degrees pressure intolerant structures that require protection in prone/face down positions. Many clients now present with abnormal and surgically altered breasts and as clinicians we need to be able to understand and protect our clients when we are treating them. This program will assist you in understanding the anatomy, risks, complications and management strategies to provide optimal patient and therapeutic outcomes when treating female clients.

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Paul Evans
Paul Evans


MammaGard



The Natural Alternative to Eyelash and Eyebrow Enhancers

Date: Wednesday, July 8th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Faith Kim
Sponsor: LashFood

The lash and brow enhancer business has become one of the fastest growing categories in beauty today. Women are looking for a safe and effective way to increase the length and volume of their lashes and brows. We'll discuss Ecocert certified enhancers which contain only organic and natural ingredients and how they deliver noticeably thicker, longer and stronger lashes and brows in just 4 weeks. Be a part of this exciting trend and learn about drug and chemical free alternatives, for clinically proven results.

Watch Now


LashFood



How to Get New Customers and Keep Them Coming Back

Date: Monday, June 15th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Chris Lorico, Head of Client Services at Milano Software & Andrew Glass, Head of Regional Development at Main Street Hub Social Media
Sponsor: Milano Software & Main Street Hub

Use the power of Marketing, Social Media, Client Loyalty Rewards, and Data Analytics to bring in customers and keep them coming for more!

Do you need help growing your clientele? Are you looking for new and innovative ways to build your brand awareness and get new clients coming in? Join the Head of Client Services at Milano Software, Chris Lorico, and Head of Regional Development at Main Street Hub Social Media, as they delve into social media, marketing techniques, and data analytics to help you generate new business and keep the clients coming back for more. Do you know how you are acquiring new clients? Do you know what your rebook, or prebook rate is? Do you have a clear understanding of what information you should be tracking? If you answered No to any of these questions you will benefit greatly by attending this webinar and be able to gather an important understanding of what and how you should be tracking information to grow your profits. There are 7 days in the week and SOMEDAY isn't one of them so please attend and get motivated to take your business to the next level NOW.

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Chris Lorico
Chris Lorico
Andrew Glass
Andrew Glass


Milano Software
Main Street Hub



Sun Science 101

Date: Monday, June 1st, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Jennifer Jingco, Director of Corporate Education for COOLA Suncare
Sponsor: COOLA Suncare

Just in time for the summer season, this webinar provides all with a fantastic opportunity to learn or re-examine the fundamentals of sun science!

This important presentation is offered not only keep everyone looking younger and healthier for longer, but also to potentially save lives; not a bad offer from your friends at COOLA! During this presentation, we will discuss the effects of the sun on skin and health and why it is imperative to understand and educate your guests about sun protection year-round. As skin cancer is the most common form of cancer in the United States, we will also address the importance of conducting self-examinations and, just as importantly, what specifically to look for during a self-examination.

We will further delve into healthy sun care options with a particular focus on tips for picking out that perfect sunscreen (even for the most finicky skin). Come join us for this worthwhile informative presentation!

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Jennifer Jingco
Jennifer Jingco


COOLA Suncare



Jump on the LASHES & BROWS trend, learn how to be part of this billion dollar industry!

Date: Monday, May 11th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Alicia Grande, CEO and Owner of Grande Naturals, LLC
Sponsor: Grande Naturals, LLC

Lashes and brows have become the biggest beauty priorities this decade, and Alicia Grande, of Grande Naturals, LLC is a guru on the topic. Catch the trend, and hear from a master why NOW is the time to bring lash and brow retail products and services into your business! This category breeds loyal customers, as the average lash and brow customer repeats their services more than once a month. Invest in the LASH and BROW category to increase your client base and their retail spending today!

Watch Now

Alicia Grande
Alicia Grande


Grande Lash-MD



The Top 10 Changes Aesthetic Practice Owners Need To Make In Order To Stay Competitive In Our Industry

Date: Monday, April 27th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Greg Stickley, Executive Vice President, Edge Systems LLC
Sponsor: Edge Systems

With the industry growing at such a rapid pace, the competitive threat to your business has never been greater. A stream of new entrants, quick service chains, and those willing to play on price only stand to intensify this challenging environment in years to come. Change is not only inevitable — it is necessary! In this webinar, learn the 10 most essential changes you need to make in order to stay successful in this ever-changing marketplace.

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Greg Stickley
Greg Stickley


Edge for Life



5 Ways to Increase Revenue Through Your Front Desk

Date: Wednesday, April 15th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Robert Maconi, Millennium VP of Enterprise Solutions
Sponsor: Millennium

Do you view your front desk as a cost center? Do you feel they are just doing the basics? If so, join Bob Maconi, VP of Enterprise Solutions at Millennium Systems International, as he discusses 5 easy tips that will help you turn your front desk staff into a revenue generating profit center for your business.

Watch Now

Robert Maconi
Robert Maconi


Millennium



Versatility of Peptides: Treating Skin Aging Concerns for Every Decade

Date: Monday, March 30th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: April Zangl, Founder & CEO & Neal Kitchen, PhD, VP - HydroPeptide
Sponsor: HydroPeptide

Skin concerns evolve as we age. Understanding your clients' specific skin care concerns and needs are crucial to form-fit treatment and homecare regimens that produce desired end-results. Discover how peptides are multifunctional, results-driven ingredients that can synergistically address the vast array of skin concerns as we age. This presentation will discuss the principal aging concerns of each decade and how the versatility of peptides can maximize anti-aging skin care results.

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April Zangl
April Zangl
April Zangl
Neal Kitchen, PhD


HydroPeptide



Skincare Science Research and Development: The Future of Active Ingredients and How Skincare Really Works

Date: Monday, March 16th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Andrea Weber, Head of the BABOR Research and Innovation Center
Sponsor: BABOR Cosmetics

In this informative seminar leading skin care research scientist, Andrea Weber, head of the BABOR Research and Innovation Center in Aachen, Germany, guides participants through the latest research into skin aging and how it leads to groundbreaking, innovative and technologically advanced anti aging skincare products and treatments.

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Andrea Weber
Andrea Weber


BABOR Cosmetics



Cosmetic Chemistry for the Skin Care Professional

Date: Monday, March 2nd, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Melanie Timms, Product Educator, CBI Laboratories
Sponsor: CBI Laboratories

The ever-evolving aesthetics industry is consistently being introduced to new and exciting ideas for treating the skin. With all that is available, it can often be difficult to determine which products will be effective. By developing a basic understanding of cosmetic chemistry you can ensure that your products' formulations are stable, utilize appropriate percentages of active ingredients and provide real results for your client's skin. This presentation will provide a detailed description and an insight into the latest ingredients, uses and future of innovative new molecules.

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Melanie Timms
Melanie Timms


CBI Laboratories



A Look at Today's Spa Consumer: Interpreting Statistics to Improve Your Business

Date: Wednesday, February 18th, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Ella Stimpson, Spa Director of the Spa at Sea Island, Georgia
Sponsor: UCI Extension

A Look at Today's Spa Consumer: Interpreting Statistics to Improve Your Business What You'll Learn:
  • Examine current statistics about spa industry consumers
  • Learn to develop effective marketing messaging that resonates with spa-goers
  • Discover ways to increase first time and repeat visits as well as how to increase client spend per visit
  • Explore how to market to both men and women based on what they're looking for in a spa experience

Watch Now

Ella Stimpson
Ella Stimpson


UCI Extension: Continuing Education



American Spa 2015 Trend Report

Date: Monday, February 2nd, 2015, 1:00pm EST (10:00am PST)
Featured Speaker: Julie Keller Callaghan, American Spa Magazine Editor-in-Chief and Publisher
Sponsor: Organic Male & Sunlighten

American Spa Trend Report 2015
In it's first-ever Trend Report, which debuted in January, American Spa's expert editorial team scoured the world for some of the hottest and most exciting spa trends they've seen over the past year that are taking root and expected to grow and thrive. Editor-in-chief and publisher Julie Keller Callaghan will be presenting this report and expanding on its content in an exciting editorial webinar that speaks to these top 10 trends.

Watch Now

Sponsored By:

Organic Male
OM4 | Organic Male


Sunlighten
Sunlighten



Increase Profitability with Wellness Products & Services

Date: Monday, December 15th, 2014, 1:00pm EST (10:00am PST)
Featured Speaker: Barbara Close, Founder & CEO of Naturopathica
Sponsor: Naturopathica

The explosion of wellness education has opened a door for spas to reach new and loyal clients; to become as critical in the healthy lifestyle-mix as juice bars and yoga studios. However, these savvy consumers demand more than luxurious spa facilities. They want authentic, one-of-a-kind experiences that enhance their wellbeing and target real concerns: muscle & joint health, natural immunity, stress relief and women's wellness. Join herbalist, aromatherapist, clinical esthetician and massage therapist Barbara Close for an in-depth discussion on the latest and most effective ways to grow your business: transform your menu, attract loyal clients and boost retail sales.

A perpetual student of the healing arts, Barbara has been a pioneering innovator of wellness therapies for over 20 years, beginning at the Naturopathica Healing Arts Center & Spa in East Hampton, NY.

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Barbara Close
Barbara Close


Naturopathica Skin Care



Key Resolutions for Highly Effective Spa Teams and Business Partnerships

Date: Monday, December 1st, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Lisa M. Crary, CEO & Laura Krohn, Director of Education & Training, Sanitas Skincare
Sponsor: Sanitas Skincare

Would you agree that motivating a diverse team is an art form that calls for conscious decision making? If this question resonates with you, this hour will be time well spent. You'll get a fresh perspective on crafting New Year's goals that will increase team productivity, enhance partnership development and yield positive revenue streams. The webinar spotlights innovative and engaged practices designed to inspire effective, thoughtful planning for the coming year.

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Lisa M. Crary
Lisa M. Crary

Laura Krohn
Laura Krohn


Sanitas Skincare



Supercharge Your 2015 Spa Goals

Date: Monday, November 17th, 2014, 1:00pm EST (10:00am PST)
Featured Speaker: John Harms, Founder & CEO of Millennium
Sponsor: Millennium

Setting goals, and understanding key performance indicators are crucial for overall business development. To motivate staff, and grow your business, you must go beyond simple revenue goals for your spa and employees. Strategic team and individual goals will increase staff engagement, enhance communication, and keep them on track. Learn about the 6 Growth Indicators, how to build trust with your staff, involve the front desk, and track forward focused metrics that are proven to help you grow.

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John Harms
John Harms


Millennium



Peeling Back Your Profitability

Date: Monday, October 20th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: David Valenzuela, VP & Marilyn Coates, Education Manager, CosMedix
Sponsor: CosMedix

The latest webinar from CosMedix, Peel Back Your Profitability, will demonstrate how you can boost your service revenue and master the art of client retention by offering innovative and strategic peels.

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David Valenzuela
David Valenzuela

Marilyn Coates
Marilyn Coates


Cosmedix



Latest Bio-tech Advances in Skin Care Science

Date: Monday, October 6th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Maxim Poustovoitov, MD, PhD and Linda Nelson, CMA, LME
Sponsor: Lifeline Stem Cell Skin Care

This webinar provides you with the opportunity to meet one of top bio-scientists from International Stem Cell Corporation, and learn about the most advanced technology in skin care—HSC-X (human stem cell extract). Within an hour, you'll understand how stem cell skin care can take your aesthetic practice to new levels in both results and sales. Maxim Poustovoitov, MD, PhD, is an authority on stem cells used for regenerative therapies—including treatments to potentially cure Parkinson's disease, liver disease, corneal blindness and reverse skin aging.

This presentation is covers the latest information from a STEM CELL biotech company, International Stem Cell Corporation, focused on cosmetic applications for human pluripotent stem cells and other new bio-tech skin care advancements. Get new insights on what is coming down the pipeline in new skin care technologies using human stem cells and the latest high potency ingredients that produce results.

Watch Now

Maxim Poustovoitov, MD, PhD

Linda Nelson, CMA, LME


LifeLine Stem Cell Skin Care



The Power of Infrared!

Date: Monday, September 22nd, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Dr. Aaron Flickstein, D.C. Emeritus, Clinical Director & Skylar Burnworth, Senior Trainer, FIT® Bodywrap
Sponsor: FIT® Bodywrap

Join us for an in-depth look at infrared heat therapy and how offering it to your clients will help them look and feel their best! In a short 45 minute presentation with participation from Dr. Aaron Flickstein, D.C. Emeritus, who is known as one of the foremost experts on the effects of far infrared treatments for wellness, you will learn how infrared heat works in the body to provide a wide range of benefits from skin rejuvenation and detoxification to weight loss and pain relief.

Don't miss out on the opportunity on how you can leave your clients with radiant and rejuvenated skin and the slimmer, sleeker silhouette they have always wanted-and help your business grow its revenue.

Watch Now

Dr. Aaron Flickstein
Dr. Flickstein


Fit Bodywrap



The Next Level of Natural

Date: Monday, September 8th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Richard Pietz, Global Director of Product Development & Lisa Polley, Director of Education, Jurlique
Sponsor: Jurlique

Natural has a new meaning. With an increased prevalence in natural brands, products, and communication, today's consumers have a deeper understanding and new expectations around what it means to be natural. Join us to learn about this new definition of natural and how advances in ingredients and product technology are making it possible to deliver to those expectations.

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Dr. Aaron Flickstein
Richard Pietz
Dr. Aaron Flickstein
Lisa Polley


Jurlique



Newest Anti-Aging Trend: Hand Rejuvenation

Date: Tuesday, August 26th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Alex Khadavi, MD and Kara Harshbarger
Sponsor: Hand MD

Most people can accurately tell a woman's age just by looking at her hands. The newest social media trend of sharing the perfect engagement ring photo, #hand #selfie, was recently covered by NY Times detailed women in Manhattan spending upwards of $3,000 on hand rejuvenation. Learn about anti-aging hand care and how you can implement this booming treatment option in your business.

Watch Now

Kara Harshbarger

Alex Khadavi, MD


Hand MD



From Stem Cells to Advances in Peptides

Date: Monday, August 11th, 2014, 1:00pm EST (10:00am PST)
Featured Speaker: Melanie Timms, Product Educator, CBI Laboratories
Sponsor: CBI Laboratories

Discover how stem cells and advances in peptides are making an impact on the aesthetic industry. Many people have heard the buzz about "stem cells and peptides" but few understand their origins and application in skincare. This presentation will provide a detailed description and an insight into the activities, uses and future of these innovative new molecules.

Watch Now

Melanie Timms
Melanie Timms


CBI Laboratories



Real Science Behind Anti-aging: Facts vs Hype

Date: Wednesday, July 23rd, 2014 12:00pm EST (9:00am PST)
Featured Speakers: Dr. Christian Jurist, Global Medical Director of Education and Kim Lee, ND, MH, Corporate Educator
Sponsor: Pevonia

Facial care is currently projected to account for 86% of the skin care market's projected $16.3 billion gain. Today's anti-aging market is expanding to incorporate diverse consumer concerns such as: lines and wrinkles, age spots, hyperpigmentation, dry skin, uneven skin tone, and more are now topping lists of anti-aging concerns among consumers. Spending on anti-aging products is expected to reach $291.9 billion by 2015, according to a Global Industry Analysts report. Is your business ready to meet consumer demand and secure it's share?

Do you have a comprehensive understanding of the difference between anti-aging and de-aging/age reversing products and treatments? Get a PhD in aging by attending this live webinar duel (Dr. Jurist, MD, AMS, FS Medical Director of Global Education and Kim Lee, ND, MH, Corporate Educator). These two industry experts will dissect the #1 beauty category from the perspective of both science and nature and address all of your questions. Rest assured the time you invest will yield the greatest return ever as you will never attend a webinar like this one!

Watch Now

Dr. Christian Jurist

Kim Lee


Pevonia



Bio-tech View on Human Stem Cell Skin Care

Date: Monday, July 14th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Maxim Poustovoitov, MD, PhD and Linda Nelson, CMA, LME
Sponsor: Lifeline Stem Cell Skin Care

Join one of the top bio-scientists from International Stem Cell Corporation, and find out about the newest technology in skin care-human pluripotent stem cells. In 45 minutes to an hour, you'll understand how stem cell skin care can add a whole new dimension to your aesthetic practice. This webinar is led by Maxim Poustovoitov, MD, PhD, an authority on stem cells used for regenerative therapies-including treatments to potentially cure Parkinson's disease, liver disease, corneal blindness and reverse skin aging.

This isn't your usual presentation on cosmeceuticals. It's loaded with new and original information from a biotech company focused on therapeutic and cosmetic applications for human pluripotent stem cells. Get new ideas on how to raise the bar to a whole new technology and get results for your patients/clients.

Watch Now

Maxim Poustovoitov, MD, PhD

Linda Nelson, CMA, LME


LifeLine Stem Cell Skin Care



SWEAT SELLS! Generate revenue with full spectrum infrared sauna therapy

Date: Monday, June 16th, 2014, 1:00pm EST (10:00am PST)
Featured Speakers: Connie Zack, Owner, Sunlighten
Sarah Wickens, Commercial Account Manager, Sunlighten
Sponsor: Sunlighten

If you want to exponentially grow your revenue using as little as 13 square feet of space and no additional staff, then you don't want to miss this webinar. As the industry leader, our patented full spectrum infrared technology is the most effective on the market for detoxification, weight loss, pain relief, heart health and anti-aging!

Sunlighten can give you a competitive edge with the most advanced infrared therapy available, increase revenue potential and increase client retention with clinically-backed results.

Watch Now

Watch Recording

Dori Soukup
Dori Soukup


InSPAration Management
InSPAration Management


Pevonia Botanica
Pevonia Botanica



Industry Secrets to Sunless Success

Presenter:Veronique Munro, CEO and founder of Infinity Sun
Sponsor: Infinity Sun Sunless Tanning

Watch Infinity Sun's Industry Secrets to Sunless Success, How to Start a Sunless Tanning Division in your Spa. In this 60 minute webinar you will learn:

  • Why you should add sunless tanning to your treatment menu

  • Now that you have added sunless tanning, what next?

  • Customizing sunless tanning on your menu

  • Educating your staff and clients on the process of sunless tanning

  • Ways to market sunless tanning to bring new business into your spa

  • Ways to increase revenue through packages and promotions

  • Making your business the "Go-To" place for sunless tanning

Watch Recording

Infinity Sun
Infinity Sun

Veronique Munro
Veronique Munro



UC IRVINE INSTRUCTOR WEBINAR SERIES

PART 1: SPA - THE NEW NECESSITY
Moving from pampering to lifestyle necessity
Presenters: Valory Reed, Spa Director, St. Regis Monarch Beach, Instructor, UC Irvine Spa & Hospitality Mgmt. Program

Julie Raistrick, Spa Director, Montage Laguna Beach, Instructor, UC Irvine Spa & Hospitality Mgmt. Program

2010 is about running a smart business in an ever changing landscape. Join these top luxury spa directors from Montage and St. Regis as they share their realistic but positive feedback on how to successfully operate a spa in challenging times. Julie and Valory co-teach UC Irvine's Introduction to Spa & Hospitality Operations course.

Watch Recording


PART 2: SALES & MARKETING STRATEGIES FOR THE POST RECESSION CONSUMER
Presenter: Deborah Evans, Principal, Deborah Evans & Associates & Spa Sense Group, Instructor, UC Irvine Spa & Hospitality Mgmt. Program

Spend an hour in this lively webinar and walk away with numerous strategies to invigorate your spa sales and marketing efforts. Take a new view at your marketing (communication) efforts, your brand and your value proposition in the marketplace. Explore what new sales strategies are working in the current market and how industry trends are defining the new product mix. Learn new industry best practices for promoting your spa and maximizing revenue.

Watch Recording

UC Irvine Extension

Valory Reed
Valory Reed

Julie Raistrick
Julie Raistrick

Deborah Evans
Deborah Evans



Sense & Sustainability: Practical Tips for Greening Your Spa

Date: Wednesday, December 2nd at 11:00am Pacific (2:00pm Eastern)
Speaker: Jane Iredale, President & Founder,
jane iredale - THE SKIN CARE MAKEUP®
Sponsor: jane iredale - THE SKIN CARE MAKEUP®

I promise, it really is easy being green! With respect for profitability, I'll address the specific challenges, concerns and undeniable rewards that come from "up-greening" your wellness center. In addition to the small steps that you can take right now, I'll discuss design considerations, sustainable resources and equipment suggestions that will allow you and your customers to contribute to the environment in a more meaningful way on a daily basis.

View Recording

Jane Iredale

Jane Iredale
Jane Iredale



The New Normal

Date: Tuesday, June 23rd at 11:00am Pacific (2:00pm Eastern)
Speakers:

  • Peter Anderson, Principal, Anderson & Associates, Instructor, UC Irvine Spa & Hospitality Management

  • Deborah Evans, Principal, Deborah Evans & Associates
Sponsor: Universal Companies

This 60 minute virtual presentation includes a wealth of information essential to the healthy functioning of your business, including:

  • RETAIL, INVENTORY AND MERCHANDISING: Understand retail and professional inventory management tools such as assortment plans, inventory turns and knowing when to move out merchandise, set open to buys and how to evaluate stock to sale and maximizing purchasing

  • PRACTICAL TIPS: Revenue-building and cost-cutting strategies you can implement immediately to navigate in these uncertain times

View Recording

Universal Companies
Universal Companies

Peter Anderson
Peter Anderson

Deborah Evans
Deborah Evans



Increasing Profit Potential Using Your Spa's Makeup Area

Date: Tuesday, May 12th at 11:00am Pacific (2:00pm Eastern)
Speaker: Jane Iredale, President & Founder,
jane iredale - THE SKIN CARE MAKEUP®
Sponsor: jane iredale - THE SKIN CARE MAKEUP®

During this 60 minute virtual seminar you will learn:

  • The true value of your square footage
  • System selling and interactive marketing strategies
  • How to profit from bridal and seasonal trends

View Recording

Jane Iredale

Jane Iredale
Jane Iredale



A Formula for Success in Uncertain Times

Speakers:

  • Peggy Wynne Borgman, CEO & Founder, Wynne Business

  • Lisa Starr, Senior Consultant, Wynne Business

Sponsor: Pevonia Botanica

Part One: Increasing and Protecting Revenues

Topics covered:

  • The lasest sales and marketing tactics that are working for spas across the country right now
  • Employee sales skills--training, now more than ever!
  • Holiday promotions that work during a downturn

View Recording

Part Two: Making Tough Choices

Topics covered:

  • Setting goals for trimming overhead: where to cut, and when?
  • Improving cash flow in your operation
  • Protecting your highest-return expenditures to ensure revenue

View Recording

Pevonia Botanica

Peggy Wynne
Peggy Wynne Borgman


Lisa Starr
Lisa Starr


Build your spa brand and your bottom line. Retailing strategies that perform.

Speaker: Pam Pesetti
Sponsor: UC Irvine Extension

Spa Managers and Directors: You can't miss this opportunity to learn the following principles to boost product sales:

  • Design, purchasing, merchandising, staffing, and customer service decisions are dependent upon understanding your spa's image
  • Image indecision leads to overbuying
  • Merchandising is connected to all aspects of the spa
  • Your image is what your customer says, not what you promote
  • "Less" is often "more" in a spa setting
  • Cater to primary market and consider secondary markets

View Recording

University of California, Irvine Extension
University of California, Irvine Extension

Pam Pesetti
Pam Pesetti


Consumer Safety & Advocacy, Part 2: Water Safety and the Trend towards 'Healthy Hydration'

Date: December 4, 2007
Speaker: David Fowler, CEO of Wellness Enterprises
Sponsor: Wellness Enterprises

This 50-minute presentation covers the following topics:

  • Understanding the role hydration plays in supporting skin health and appearance

  • Explore new frontiers in water therapies and technologies

View Recording

Wellness Enterprises
Wellness Enterprises

David Fowler
David Fowler


Consumer Safety & Advocacy, Part 1: Safety Control Standards for Cosmetic Services

Date: November 6, 2007
Speaker: Vincent Jimno, Executive Director, Nevada State Board of Cosmetology
Sponsor: Wellness Enterprises

This 55-minute presentation could literally save your spa business. It covers the following topics:

  • The challenges of maintaining sanitary conditions in a spa environment

  • Adhering to OSHA Guidelines

  • Developing spa infection control standards

View Recording

Wellness Enterprises
Wellness Enterprises

Vincent Jimno
Vincent Jimno


Spa Software & Technology Trends

Douglas Preston, CEO, Preston, Inc.
Douglas Preston

Andre West-Harrison, Strategic Partners, Preston Professional Consulting and Education
Keith & André West-Harrison


J'Amy Owens Interview

Date: March 16, 2006
Speaker: J'Amy Owens

J'Amy Owens
J'Amy Owens

SpaTrade's Nancy Griffin interviews "Retail Diva" J'Amy Owen about her upcoming keynote speech at the American Spa Expo.

J'Amy shares highlights from "Love For Sale"--her unique point of view of the spa industry as the "front line of the emotional Red Cross".

Explaining the reasons why millions of Americans are flocking to spas, J'Amy reviews the factors that contribute to a compromised state of emotional and physical health, and how spas are helping. She presents her spin on current and future spa trends, and offers branding and positioning tactics to take advantage of them.

Don't miss the unique opportunity to gain insights from one of America's top retail experts.

Listen to Recording


2006 Spa Trends (Part IV): 2006 Industry Trends

Date: January 27, 2006
Speakers: Blu Spas Consultant Team & SpaTrade CEO Nancy Griffin
Sponsor: Blu Spas

Blu's Top Picks for Spa 2006! Want to know the hottest new trends in the coolest spas around the globe? Blu Spas' Anne Emich Patton states: "Join the Blu team and learn how to "go green," or discover how the emerging "Culture of Giving" can transform your spa operation one service at a time! We'll talk fitness and philosophy, botox and branding. Don't miss this relaxing (kick off your shoes), and lively (we'll keep it fun) hour of spa news from our views!"

View Recording

Blu Spas

Anne Emich Patton
Anne Emich Patton

Nancy Griffin
Nancy Griffin


2006 Spa Trends (Part III): 2006 Equipment Trends

Date: January 26, 2006
Speakers: Phil Klement from Sanijet® PipelessTM Hydrotherapy, author, and trainer Steve Capellini of The Royal Treatment, Norah Jachimowicz with Cynosure Laser & SpaTrade CEO Nancy Griffin
Sponsor: SaniJet Pipeless Hydrotherapy

Join Sanijet's VP of Sales Philip Klement, along with author Steve Capellini of the Royal Treatment, and Nora Jachimowicz, Special Events for Cynosure Laser, as they educate you on the latest and greatest in spa equipment. These speakers address hot-button safety issues, discuss flexible equipment options, and focus on return on investment.

View Recording

Blu Spas
www.sanijet.com

Phil Klement
Phil Klement

Nancy Griffin
Nancy Griffin


2006 Spa Trends (Part II): 2006 Product Trends

Date: January 22, 2006
Speakers: Blu Spas Consultant, Anne Emich Patton & SpaTrade CEO Nancy Griffin
Sponsor: Blu Spas

Nancy Griffin, Blu Spa's Ann Emich Patton, and Sara Whisler discuss what is moving in the world of spa products. Learn what's new and hot in skin care, body care, sun care, and lifestyle items. A retail wizard, Emich-Patton shows you how to select the right products create an environment where products sell themselves!

View Recording

Blu Spas

Anne Emich Patton
Anne Emich Patton

Nancy Griffin
Nancy Griffin


2006 Spa Trends (Part I): Spa Finder's 2006 Trends

Date: January 6, 2006
Speakers: Spa Finder President Susie Ellis & SpaTrade CEO Nancy Griffin
Sponsor: Spa Finder

This is Spa Finder's third annual forecast of the issues and innovations that will shape the world of spa in the coming year.

SPA FINDER'S TOP TEN SPA TRENDS TO WATCH IN 2006

  • McSpa
  • "Spa I.Q." on the Rise
  • Home Sweet Spa
  • Water, Water Everywhere (Again)
  • Medical and Sanctuary Tourism­New Reasons to Travel
  • The Yin of Luxury and Yang of Discount
  • Macho, Macho Spa
  • The Pendulum Swings Back to a Pure Spa Experience
  • Ohmmm Online
  • Fun on the Spa Menu

Ellis, a 25-year spa industry vet, is excited to share Spa Finder's 2006 trends with SpaTrade's membership: "Our goal is to provide a glimpse at the trends that are taking shape in one of the world's most influential 'trend-making' industries."

View Recording

Spa Finder

Susie Ellis
Susie Ellis

Nancy Griffin
Nancy Griffin


Nine Secrets to A Successful Medical Spa

Date: October 25, 2005
Speakers: Cheryl Whitman and her team of medical spa experts
Sponsor: Beautiful Forever Medical Spa Consulting

Do you have the knowledge to open and run a successful medical spa? As one of the pioneers of the medical spa industry, Beautiful Forever Medical Spa Consulting Firm does. With over 100 years of combined industry experience, Beautiful Forever has recently created the Medical Spa Success System.

Join Cheryl Whitman and her team of medical spa experts for a one-hour web presentation that reveals how you can join the medical spa revolution. With a "Keep-It-Simple" approach, those that tune in to this unique and informative webinar will learn how to:

  • Create A Unique Concept & Brand
  • Find the Best Location
  • Choose Treatments and Products
  • Hire the Right Employees
  • Market the Spa
  • Operate Efficiently
  • Handle Legal and Insurance Issues
  • Obtain Financing

View Recording

Beautiful Forever Medical Spa Consulting
www.medicalspaconsultant.com

Cheryl Whitman

Sales With Soul II

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